Does Your User Testing Include Technology Profiles?

As I went through my first app build, one of the fundament questions I askedĀ (and you should too) was “is an app the right thing for our users?” There are generally two sides to this debate: everyone needs an app vs. UGH, stop building useless apps. During the discovery process and in the months since […]

4 Things You Didn’t Know About The Web

The digital world operates in its own timezone and it can feel hard to keep up. These quick facts point to important trends in our industry and we all need to strive to do better. 1. “If your site takes more than 3 seconds to load, users will abandon loading it.” @yeseniaa Ready to feel […]

The 2016 An Event Apart lunchbox.

3 Things I Learned At An Event Apart Boston

I was lucky enough to attend An Event Apart (Boston, #aeabos, this time) for the third year in a row this week. Once again, it was a great experience: industry-leading speakers, engaging content, and only one very loud venue emergency alarm (everything was fine!). It sounds corny, but I really do look forward to this […]

3 Things I Learned at An Event Apart Chicago

It’s #aneventapart time again! This year, I picked Chicago to attend because I’ve never been to the city and because the A Day Apart workshop was put on by Karen McGrane and Ethan Marcotte. I would listen to them teach how to dust properly, but the workshop actually focused on Responsive Design, which I’m about […]

The Web Is Not A Piece Of Paper

I have the privilege in my day job to work with three extremely talented in-house designers. I also work with many in-house clients who, while great to work with, often see the website as the last checkbox to check on a project and nothing more. I am often asked to simply “put it on the […]